Privacy Policy

Information We Collect

We collect information you provide directly to us when using RankMate:

• Business name and contact details
• Google Business Profile information (via OAuth)
• Customer names and mobile numbers you submit for review requests
• Usage data and analytics

How We Use Your Information

We use the information we collect to:

• Provide and improve RankMate services
• Send SMS review requests on your behalf
• Track your Google Business Profile ranking
• Send weekly digest emails
• Process payments and prevent fraud

SMS & Communication

By using RankMate, you authorize us to send SMS messages to your customers on your behalf. Your customers can reply STOP at any time to opt out of further messages.

Data Storage & Security

We store your data securely using industry-standard encryption. Customer mobile numbers are encrypted at rest and only used for sending review requests.

Australian Privacy Principles

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. You have the right to access, correct, or delete your personal information at any time.

Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Contact Page